Welcome to Episode 11 of our podcast, where we continue to share practical insights to help property buyers and sellers in the Southern Highlands. In this episode, Paul Denny from Bowral Conveyancing Centre discusses contracts, cooling-off rights, and what can happen if essential documents are missing.
Paul explains the history of gazumping and how New South Wales law changed to ensure contracts must be prepared before a property goes on the market. He highlights the critical role of prescribed documents, such as zoning certificates, sewer diagrams, and compliance records, and explains why missing paperwork can give buyers the right to rescind a contract.
Listeners will also learn about the five-day cooling-off period for buyers, the consequences of withdrawing, and why it is vital to have contracts checked thoroughly before signing. With decades of conveyancing experience, Paul shares real examples, including a case where a missing swimming pool compliance certificate could have allowed a buyer to walk away after exchange.
Whether you’re buying or selling property, this episode provides essential knowledge about contracts, prescribed documents, and how to protect yourself in one of life’s biggest transactions.
Listen to the Full Episode
Paul highlights why careful contract preparation and review are vital in property transactions. Here’s what you’ll learn from this episode:
The Problem of Gazumping – NSW introduced contract requirements to protect buyers from being outbid after reaching agreement.
Prescribed Documents – Contracts must include items such as zoning certificates, sewer diagrams, and title details, giving buyers critical information upfront.
Cooling-Off Rights – Buyers have a five-day cooling-off period after exchange, allowing them to withdraw at minimal cost.
14-Day Rescission Rights – If prescribed documents are missing, buyers may rescind within 14 days and recover their full deposit.
Real-Life Example – A missing swimming pool compliance certificate gave one buyer the legal right to withdraw after exchange.
Agent’s Role – Agents can insert names and prices into contracts, but cannot alter legal terms, which a solicitor or conveyancer must prepare.
Expert Guidance – Bowral Conveyancing Centre ensures contracts are thoroughly checked so buyers and sellers avoid costly mistakes.
Episode Title: Can You Walk Away from a Property Contract?
Host: Ian (Speaker 2)
Guest: Paul Denny (Speaker 1)
Date: December 12, 2024
Transcript
Ian (00:00.142)
Paul Denny from Bowral Conveyancing Centre. A very good morning to you. Look, a lot of people are looking at property at the moment because there’s some good value around. You need to get a contract, obviously, sorted out. Can people just walk away from contracts?
Paul (00:15.000)
Good morning, Ian. Well, that’s possible. What this brings to light is the critical importance of having a good contract prepared before a property goes on the market, if you’re the seller.
This all goes back to decades ago when there was a problem with what they call “gazumping.” Gazumping is where you reach an agreement with the seller to buy a property for, say, X dollars. Then you go off and see your solicitor or conveyancer, do all your inquiries, and come back two or three weeks later and say, “I’m ready to go ahead now.” And that person turns around and says, “Well, sorry, another buyer’s popped up with more money.” So you’ve been gazumped. You have to pay more or you miss out.
So the New South Wales government’s answer to that was to introduce a regime where a contract must be prepared before a property even goes on the market, to give the purchaser the opportunity to exchange immediately.
Part of that contract is the inclusion of a number of what they call “prescribed documents.” All those inquiries that would be made before are actually provided up front. We talk about things like zoning certificates, details about where the sewer main runs, and title details. So all that’s available immediately.
The other part of that was that they also retain a five-day cooling-off period. So if they get advice and they don’t like something, they can actually withdraw and get their money back, less a forfeit of just 0.25%. On a million dollars, that’s about $2,500.
Ian (01:53.071)
It all adds up. So how can you help people with this sort of thing?
Paul (01:57.500)
Well, the thing is to make sure that the contract does contain all those prescribed documents. If one is missing—and a lot of them are pretty obscure, some are very obvious like a zoning certificate, but there are a lot of very obscure ones as well, the purchaser actually has a right to rescind for 14 days after they’ve exchanged contracts. Now that’s better than a cooling-off period because not only have they got 14 days, but they get all their deposit back.
Ian (02:30.000)
That’s very important. It is. So what happens, the purchaser says, “Look, I want to pay X number of dollars for this.” The seller says, “Yes, that’s fine.” The agent then gives them a contract, and then they take the contract to you.
Paul (02:48.780)
The agent is authorised to actually exchange the contract. They’re authorised only to insert things like the name and price. They can’t change anything else, but the contract must be prepared by a solicitor or a conveyancer. And they hold that, so if a purchaser wants to commit themselves there and then, they can do so.
Ian (03:07.000)
So it’s really, really important that people get these contracts microscopically checked by somebody like yourself.
Paul (03:13.000)
Absolutely. Look, just an example, I looked at a contract for someone the other day and it turned out there’s a swimming pool on the property. There was no compliance certificate in that contract. Now, my client who was buying it could have exchanged contracts and just 10 days later said, “I don’t want to buy this anymore,” simply because that certificate was missing.
Ian (03:36.000)
So whether you’re buying or selling, you need to be absolutely sure. How can people get in touch with you?
Paul (03:41.500)
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Key Information
Website: www.bowralconveyancing.com.au

Paul Denny is far from your average conveyancer. With a career spanning over four decades, Paul has established himself as a trailblazer in the industry. Starting his career in South Australia in 1978, Paul had early exposure to working alongside solicitors, gaining hands-on experience in the conveyancing landscape.
When legislation finally allowed the licensing of conveyancers in New South Wales in 1993, Paul didn’t hesitate to relocate and become the first licensed conveyancer in the state. From that moment, he made it his mission to deliver exceptional service, simplify property transactions, and help clients achieve their real estate goals.
After years of managing a successful practice in Sydney under the Paul Denny Conveyancing name, Paul took a step back from running a large organisation. However, his love for conveyancing led to the creation of Bowral Conveyancing Centre, a boutique service dedicated to the Southern Highlands community.